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Helpdesk Technician (2393-749)

Smartronix, Inc., is an information technology and engineering solutions provider specializing in Cloud Computing, Cyber Security, Health IT, Network Operations, and Mission-Focused Engineering. The EMA I will provide support for a Department of Defense (DoD) network. The EMA I will engage in all helpdesk activities including but not limited to: providing technical assistance in person and on the phone, printer maintenance, cable infrastructure and hardware and software troubleshooting. The employee will engage heavily with customers who are located both on- and off-site. Employee will be required to work monthly network outages. #CJPOST
Required Skills
Excellent time-management skills.
Detail-oriented.
Self-motivated to work independently and collaborate with others.
Excellent communications and customer service skills.
1-2 years desktop support experience required.
Required Experience
High School diploma or equivalent.
Active Secret Clearance.
The ability to multi-task within a fast paced environment, perform independent research on DoD requirements and candidates need to work well in a team oriented environment.



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